Contact Us

Ok. You’ve come to this page, so we know you’re looking for help. We want to make it easy for you to find what you need. Maybe you’ve got a simple question; maybe you can’t email or call us from work. Either way, we maintain a list of our most Frequently Asked Questions (FAQs) and, most important, our answers.

Customer Service:

Monday – Saturday 9:00 am – 5:00 pm EST
(800) 842-3267 (8 4 B E A N S), in New Jersey (201) 568-1600

Call Us Toll Free:

(800) 842-3267 (8 4 B E A N S) or (201) 568-1600: If you’ve got a question and you need to call real people. Our lines are open Monday through Saturday between 9 a.m. and 5 p.m. EST. After hours, you’ may leave a message or Fax us at (201) 568-1668.

Send Us An Email:

You’ve looked at our list of frequently asked questions and cannot find your answer. Send us an email and a real person will get right back to you. Email us now.

If you’re having a problem with an order, delivery, or a site feature, please complete the following form. We recognize the value of personalized service and will respond promptly. If your question pertains to an order, please be sure to include your order Reference Number (which you will find on the email receipt that was sent when your order was placed). Or, you may contact us offline at: King Pelican® Brand Coffee, PO Box 333, Englewood, NJ 07631