Phone: (800) 842-3267 (84BEANS), in New Jersey (201) 568-1600, Monday – Friday, 9:00 am – 5:00 pm EST

Online: info@kingpelican.com. Fill out the order form on your computer and E-mail us. Your order will be shipped and billed to your authorized credit card promptly and securely.

International Orders: Please inquire at info@kingpelican.com

Shipping: *Orders are shipped UPS ground (2-6 days) unless specified Next or 2nd Day Service. Receipt of your order within 24 hours requires next day shipping. We regret we cannot ship to P. O. Boxes, please provide a daytime shipping address and phone number.

Returns & Exchanges: We guarantee your complete satisfaction or your money back, period. If you are not completely satisfied with your purchase, you may return it or the unused portion for a full refund with ten days of receipt. Please send the merchandise accompanied with the order number to PO Box 333, Englewood, NJ 07631.

Privacy Policy:

1. Security of Customer’s Personal Information: King Pelican™ Brand Coffee respects the privacy of our customers and does not share database information with companies or mailing lists. The names, addresses, phone numbers and credit card information remain our property.

2. Customer Information Collected: We collect your (customer’s) name, address, city, state, zip code, telephone number and e-mail address as well as credit card name, number and expiration date.

3. Use of Customer Information: The information is used solely by us to inform you (customer) via direct mail and e-mails of promotions concerning our products.

4. Sharing Statements: Any personal information provided us will not be shared and only used by us as it concerns coffee and any other related products on the website.